Non-urgent advice: Please Note
Requests received after 2:00 pm will be classed as being received the following day.
Order at least 7 days in advance to avoid running out of your medications.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
- Using the GP online system: SystmOnline
SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Fill out a repeat prescriptions request form
- Bring the paper form to the surgery, Monday, Tuesday, Thursday 8:00 am to 6:30 pm; Wednesday, Friday 7:00 am to 6:30 pm
- Email your request to: [email protected]
We do NOT take repeat prescription requests over the phone
Nominating a Pharmacy
You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Once you nominate a pharmacy:
- you will no longer need to collect paper prescriptions from your GP surgery
- your nominated pharmacy will receive your prescriptions until you change or remove your nominated pharmacy
- any outstanding prescriptions you have ordered may still arrive at your current nominated pharmacy
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication Reviews
If you have a repeat prescription, you will be invited to an annual medication review. It is important you attend these reviews to ensure the medication prescribed is still appropriate for your current circumstance.
Prescription Charges
Find out more about prescription charges (nhs.uk).
What to do With old Medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About Pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
- UTI
- Shingles
- Impetigo
- Insect bites
- Sinusitis
- Acute Earache
- Contraception
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.