Purpose of the Group
The group comprises of patients of the surgery who wish to work together with the staff and doctors to help them to meet the needs of patients, to improve services and share an understanding of issues and opportunities. We do this by listening to the views of patients and directly using feedback from our questionnaires and dialogue with the staff.
By working together in a constructive way the Heath Centre we have over the last few years:
- Increased the number of staff members on the switch board at the busiest times
- Discussed and improved the appointment system
- Improved the confidentiality of the check in desk
- Supported the introduction of the on line appointment booking and repeat prescriptions
- Arranged a water cooler in the waiting room
- Improved the self check-in process
- Publicity to reduce numbers of DNA'a (did not attend)
We are always happy to accept new members from registered patients, the group meets regularly at the surgery for approximately one hour and minutes from our last meeting are published on the website.
If you wish to join or know more, please fill in our enquiry form:
On completing this form you are providing consent for the Patient Group to contact you.
Please do not include any personal or medical information other than your name and email address for privacy reasons.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
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The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.