Did you know!   You can now book your Birthday & 6 month review direct without contacting the surgery.

When it is your Birthday or 6 month review we will send you a text message with a direct appointment booking link, for you to book your appointment at your convenience.

Covid-19 & Getting Help

If you are a young person or parent needing urgent support outside of office hours (after 5pm) then please contact the CAMHS crisis team Monday-Friday 8am to 8pm on 01158440560 or after 8pm 01159691300. If calling weekends or bank holidays then call 01158440560 between 10am and 6pm.  If you are concerned that you or someone you are calling about is at immediate risk of harm to themselves, then please attend your local A&E department. Thank you.

Do you Need Help with Technology?

Want Free Training?

Get Nottinghamshire Connected Support Line

have a dedicated support line available for the public which  offers free help with digital skills and getting online.

Whether you are struggling with using technology, or need some help with using particular applications, or want to get started on the NHS App,  you can access some free training.

 Notts Connected Support Line is helping to get connected.

 Phone: 0115 883 8873


DIABETES and Getting Help

NHS Diabetes Advice helpline
NHS England and NHS Improvement have launched a new helpline in response to
disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.
You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399
Monday-Friday from 9am-6pm. 

For more information visit: The Diabetes UK Helpline Website

Advice for people with diabetes and their families

Dental Care

Domestic Abuse and Getting Help - You are not alone

Get Help Here 

Domestic Violence & Abuse Support (Contact Refuge for your rights, options and support)

Information Sheet - Revised Carers Hub offer during the COVID Pandemic

Carers Hub Services – Nottingham City

The Carers Hub Service is a free, confidential and independent support service available for carers.

Accessible via the Helpdesk on 0115 824 8824 or via email on

Visit the website                       

 The following information sheet contains information about the online and 1-1 telephone support offer during COVID Pandemic

Coronavirus Updates for the Deaf

Covid-19 and Childhood Illnesses

At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and we would strongly encourage patients not to delay bring their child to the attention of a health professional if they are unwell because of concerns about COVID-19.

If you are not sure if your child is unwell and whether they need to be seen, click here:  or contact the practice. 

We would like to reassure you that our non-contact triage service is available and here to help manage your concerns about COVID-19 and your child's health.

Nikki Wood

Practice Manager

Advice for Parents and Advice for Families

Caring for someone with Dementia?

Dear all,

We know this is a worrying time for families looking after someone with Dementia.  Dementia UK have created a hub on their website with a range of advice about COVID-19 and how to look after someone with dementia during this time.

Feeling stressed, anxious or low?

You can still self-refer to Trent PTS

They are offering telephone therapy, online support and internet guided help, all of these are effective methods of support.  For the foreseeable future, all new assessment will be by telephone or webcam systems.

Nottinghamshire Head Office

Phone: 0115 896 3160
Post: Anderson House, Clinton Avenue, Nottingham, NG5 1AW
Email :

You can also visit the websites below for help and support:

Your Wellbeing



For those in need of emotional and psychological support at this difficult and challenging time, Trent PTS is continuing to provide a service for all patients registered with a Greater Nottingham GP. This is NHS funded.  If you would like psychological support anybody aged 18 years or over can self-refer. Please go to our website to complete a referral and we will be in contact to arrange your first appointment.

As we continue to accept new referrals we are now offering our services by phone, webcam, using online text-based therapies or through online support packages so as to maintain social distancing.

You can also call the telephone number below, to talk to a member of our team about the services we offer. 

0115 896 2051

Do you have asthma?

Sign up to get asthma related coronavirus tips and more straight to your inbox.  To keep informed from about asthma-related news, health advice, appeals, events, campaigns and research, go to

Please keep your babies protected and get their immunisations done on time.

All immunisations up to and including 1 year of age should continue despite the coronavirus outbreak.  Please be reassured we are doing everything we can to keep you safe when you have to come to the surgery.   You can speak to a nurse if you have any concerns before attending your appointment. 

If you are self-isolating or have any symptoms of coronavirus please do not attend the surgery.  Rearrange the appointment  after the government advised guidance has been followed.

“Golden Line”

This is extremely helpful for people in Nottingham who are self-isolating but in need of support.
Please call the “Golden Number” on 0115 9155555 or visit
Please share far and wide as they can put you in touch with local volunteers who can help pick up and deliver your medicine, food and household supplies.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website