Confidentiality & Medical Records

The practice complies with GDPR and is also bound by the Common Law Duty of confidentiality.

Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases.
  • Anonymous patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Summary Care Record and Electronic Data Sharing Model (eDSM)

These are two of the methods in which your medical record may be shared with other organisations – please see the leaflet below for more information.

Click here to view our Information Sharing Leaflet

Access to Records

In accordance with the GDPR patients may request to see or obtain copies of their medical records.This will be free of charge.

Duplicated requests for medical information will be chargeable.

No information will be released without the patient consent unless we are legally obliged to do so.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.